92 Club - Privacy Policy

Information We Collect

Personal and identity information

When you register at 92 Club, we collect your full name, date of birth, email address, mobile number, and residential address. To satisfy Know Your Customer (KYC) obligations under Indian law, we also collect government-issued identity documents such as your Aadhaar number, PAN card, or Voter ID. These details are required before we can verify your age, approve withdrawals, or lift deposit limits on your account.

Payment and transaction data

92 Club supports deposits and withdrawals via popular Indian payment methods including PhonePe, Google Pay (GPay), BHIM UPI, net banking, and debit cards. When you initiate a transaction, we collect the payment instrument identifier (such as your UPI Virtual Payment Address or masked card number), transaction reference IDs, timestamps, and amounts. Full card numbers and UPI PINs are never stored on our servers, these are handled directly by our PCI-DSS-compliant payment partners.

Technical and behavioural data

As you navigate 92clubi.org, we automatically collect your IP address, device fingerprint, browser type, operating system, session duration, pages visited, and in-game activity logs. This data is captured through first-party cookies and analytics tools. It helps us detect suspicious login attempts, enforce responsible gaming session limits, and optimise platform performance across the range of Android and iOS devices commonly used by players in India.

How We Use Your Information

Account management and payment processing

We use the personal and payment data you provide to create and maintain your 92 Club account, authenticate your identity at login, process deposits made through PhonePe, GPay, or BHIM UPI, and execute withdrawal requests to your linked bank account. Without this processing, we cannot deliver the core services of the platform.

Compliance, fraud prevention, and responsible gaming

92 Club is obligated to screen transactions against anti-money laundering (AML) thresholds and to verify that all players are at least 18 years of age. We use your KYC documents, transaction history, and behavioural data to fulfil these obligations, to identify unusual wagering patterns that may indicate fraud or account takeover, and to apply responsible gaming controls such as deposit caps and self-exclusion. Where required by law, we may disclose relevant data to government authorities or financial intelligence units.

Personalisation, analytics, and marketing

With your consent, we use gameplay data and communication preferences to send you tailored bonus offers and platform updates via SMS, email, or push notification. You may withdraw consent at any time by clicking the unsubscribe link in any marketing email or by adjusting your notification settings in the 92 Club app. Aggregated, anonymised analytics data, which cannot identify you, is used internally to improve game performance and site usability; this data is never sold to third parties.

Your Rights

Access, correction, and deletion

You have the right to request a copy of the personal data 92 Club holds about you, to ask us to correct inaccurate information, and, where no legal retention obligation applies, to request deletion of your data. To exercise any of these rights, submit a written request to our support team using the contact details below. We will acknowledge your request within 72 hours and respond in full within 30 days.

Portability and restriction of processing

You may request that we provide your personal data in a structured, machine-readable format so that it can be transferred to another service provider. You may also ask us to restrict processing of your data, for example, if you contest the accuracy of records, while your request is under review. Restrictions on processing may temporarily affect your ability to use certain account features.

Withdrawing consent and lodging complaints

Where our processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. If you believe your data has been handled unlawfully, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Contact Us

For privacy-related queries, data access requests, or to exercise any of the rights described above, please email us at [email protected]. We aim to respond to all privacy enquiries within 3 business days.