Contact 92 Club

Reach us

Got a question about your 92 Club account, a pending deposit via PhonePe or GPay, or a withdrawal that hasn't reflected yet? We are here to help. 92 Club offers two primary contact channels: real-time in-app chat and email support. In-app chat is the fastest route for simple queries, while email is better suited to account issues that need documentation or screenshots. We aim to respond to all email queries within 24 hours, any day of the week. For urgent matters during support hours, a live agent is just a chat message away.

Contact us

Email: [email protected]
Live support: Monday to Sunday, 9:00 AM to 9:00 PM IST.

Office hours

Our automated in-app chat is available 24/7, giving you instant answers on topics such as checking your account balance, verifying a PhonePe, GPay, or BHIM transaction status, or resetting your login credentials. Live human agents are available Monday to Sunday, 9:00 AM to 9:00 PM IST, to handle more complex issues like disputed transactions or bonus eligibility. Messages received outside these hours are queued and addressed by the next available agent, usually within a few hours. Email queries are answered within 24 hours on any day, including weekends and Indian public holidays such as Diwali and Holi.

Online-only support

92 Club is a fully digital platform, there is no physical office, walk-in centre, or postal address anywhere in India. Every support interaction happens online, which means faster resolutions and no travel required. Use the in-app chat for real-time help or email [email protected] for issues that need a written record. Whether your concern involves a GPay payment, a BHIM transfer, a UPI timeout, or an account verification step, our team handles it entirely remotely. There is no branch to visit, no counter queue, and no waiting room, just raise your query and we will take care of the rest.